November 15, 2021

360,000 locked down Aussies targeted by scams

Example of a tech scam on an Apple Mac (Source: Avast)

Aussies are being targeted by an increasing number of tech support scams as many around the country are forced to return to working from home as the number of COVID-19 cases across the country.

Digital security and privacy firm Avast said it has received over 360,000 complaints since January this year.

Here’s everything you need to know and how to protect yourself.

How Tech Support Scams Work

Tech support scams happen when fraudsters use scare tactics to trick people into purchasing overpriced and unnecessary “support services” to fix an alleged computer, device, or software problem, Avast said.

The scammers will convince victims their computer has been infected with malware with a pop up window alerting them of a malware or spyware infection.

Example of a tech scam using Microsoft

Example of a tech scam using Microsoft (Source: Avast)

There will also be a prompt to call a phone hotline for support at which point the…

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