November 17, 2021

Collins: Robocalls are not even the worst of it

I am happy to inform you that the federal government is revving up the war on robocalls.

Robocalls refer to anything that comes to your phone via automated dialing. Which might include legal stuff you want to hear about, like a snow day.

But we’re thinking only of the uninvited ones. Like “Chris from U.S. Autocare” who hung up when I asked how he got my name and number or the recorded voice of an alleged representative from Citibank who warned me about “suspicious activity” on my card that could be rectified only by pressing 1 right away.

Phone companies are now required to install cool new technology that enables them to stop these robocalls from getting through. Unfortunately, when U.S. Public Interest Research Group checked into the 49 largest such businesses, only 16 seemed to have completed the job, as of mid-September.

And even more unfortunately, it looks as if the scammers are finding a new route that…

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