November 17, 2021

With online scams on the rise, digital ambassadors prevent vulnerable seniors from falling victim, Courts & Crime News & Top Stories

In her job, Ms Santhi d/o Gopal Krishnan often sees seniors in distress, sometimes complaining of heart palpitations, chest pains and breathlessness.

On one of the occasions, an elderly woman shook so badly as she recounted to Ms Santhi a phone call informing her that $40,000 had been deducted from her life savings. She sought help from Ms Santhi, who called the bank and verified that her money was safe. Another elderly, targeted by an online scam, had to be hospitalised after suffering a panic attack.

But Ms Santhi, 52, is no medical professional. Instead, she is a digital ambassador with the SG Digital Office (SDO) established under the Infocomm Media Development Authority (IMDA).

IMDA is partnering the Cyber Security Agency of Singapore and the Singapore Police Force on the new SG Cyber Safe Seniors Programme, which aims to reach out to seniors to raise their awareness of cybersecurity and encourage adoption of good cyber…

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